Ticket FAQs


What is your privacy policy for data provided by a patron during a ticket purchase?

For a complete overview of our privacy policy, please see: https://intermountainarts.org/privacy-policy/.

How do I purchase tickets?

Click here to purchase online or call the Box Office at (208) 336-9221 and fax to (208) 336-4924 or mail to: ISF, Attn: Tickets, P.O. Box 9365, Boise, ID 83707 (please allow one week for mail orders).

What are the Box Office hours?

October – May Monday – Friday 9:00 AM – 5:00 PM June – September Non-Performance Days 10:00 AM – 6:00 PM Performance Weekdays 10:00 AM – Curtain Time Performance Weekends 2:00 PM – Curtain Time

When I purchase a Lawn Seat do I really sit on the grass?

Reserved lawn seating is divided into tiered grass levels, located at the front of the theater. We encourage you to bring blankets and low-back lawn chairs with seats no more than 6 inches from the ground, and the back no higher than shoulder level. You may also rent a lawn chair at the Festival’s Souvenir Stand for $2 per chair. Click here to view a seating map of the Amphitheater.

When I purchase a Chair Seat do I have to bring my own chair?

No, the chairs are provided. The Reserved Chair section is located in the center of the theater, and consists of tiered rows with plastic chairs for seating. As with all other areas of the theater, picnic dinners are welcomed in the Chair Seating section. Click here to view a seating map of the Amphitheater.

What is the Hillside seating area?

The General Admission Hillside is a sloped grass area, located at the rear of the theater. First come gets first pick of seating in this area and patrons are welcome to spread out a blanket or pillow to sit on. Chairs are allowed in this area, but please be sensitive of those behind you (legless chairs work best). Click here to view a seating map of the Amphitheater.

What are the Boxes and Mini-Boxes?

Boxes offer premium seating for six and Mini-Boxes offer premium seating for four. Both the Box and the Mini-Box offer you chair seating with a table for your picnic dinner. Seating is located along the center and side aisles of the theater. Click here to view a seating map of the Amphitheater.

I'm sitting in seats 2 and 4. Are they together?

Yes they are. The manner in which the seats are numbered varies depending on the area of the theater you're sitting in. The center lawn is the only area of the theater where the seats are numbered consecutively (101, 102, 103...). All other reserved lawn or chair areas are separated into odd numbers indicating seats on the left side of the house and even numbers indicating seats on the right side of the house. Therefore, if you have tickets for Row J, Seats 2 & 4, your seats will indeed be next to each other.

What happens if it rains?

A light sprinkle won’t usually affect a performance. Performances are NOT canceled before the scheduled curtain time. Should a performance be canceled before intermission because of weather, your ticket stub will serve as a Rain Check to another performance of the same play. Rain Checks are not refundable for cash or credit.

Can I exchange or return my ticket?

Ticket exchanges will be charged a $2-per-ticket fee and must be made 72 hours in advance of the scheduled performance. All tickets must be used for the play and date ticketed. Ticket sales are final and are non-refundable. Tickets returned to the Box Office may qualify as a tax-deductible donation if received prior to the performance. If you arrive on a non-Family Night with children under six, you will be offered a ticket exchange for another evening of the same production.

What happens if I miss a show?

All ticket sales are final. Unless you exchange the tickets in advance of the scheduled performance, your tickets are considered used and may not be exchanged for another performance. Patrons arriving after the scheduled curtain time will be seated at the discretion of the House Manager.

Do you have student, educator, and senior discounts?

Tickets for Preview Nights and Family Nights and general admission tickets on the hillside represent Festival ticket discounts. Single tickets for patrons with a valid student ID are available in advance on the general admission hillside for $18 any night. Patrons with a valid student ID may purchase our "Screaming Deal" Student Season Tickets, allowing advance reservation in reserved seats for outrageously low prices. Rush tickets in remaining reserved seating are available for patrons age 25 and under, educators, and students the evening of a performance one hour before curtain time for $18.

Does the Festival offer Group ticket discounts?

Bring your neighbors, book club, civic organization, employees or any other group of ten or more to the Festival and receive discounted tickets, flexible seating options and a personalized welcome. Group dining options are also available. For pricing, details and availability please contact (208) 336-9221.
Become a sustaining member Become a member with a single gift